TRAFFIC KwaZulu-Natal

Luxury Front Office & Guest Experience Leader

The Twelve Apostles Hotel & Spa

Job Description

The Twelve Apostles Hotel & Spa in Durban is seeking a Front Office Manager responsible for leading front-of-house operations to ensure exceptional guest experiences. The ideal candidate will have at least 5 years' experience in a 4/5-star hotel, strong leadership skills, and familiarity with Front Office Systems. Responsibilities include managing the Front Desk, guest experience initiatives, and compliance with service standards. Candidates should be adaptable to night shifts and possess strong communication abilities.

About This Role

Career insights for Administrative Services Managers positions

Salary Benchmark
R21,543/month
R15,091 to R28,962/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Reading Comprehension Time Management Speaking Coordination
Common Technologies
Microsoft Dynamics 365 Microsoft Dynamics 365 Business Central Oracle Cloud HCM Google Docs Microsoft 365 Word Database software Microsoft 365 Access Sage 300 Construction and Real Estate