TRAFFIC Western Cape

Guest Experience Associate - Luxury Boutique Hotel

Career Growth, Hospitality Recruitment

Job Description

Career Growth Hospitality Recruitment is seeking a warm and service-driven Guest Assistant to join a luxury boutique hotel in Franschhoek. In this role, you will be the key point of contact for guests, ensuring a seamless and personalized experience. Responsibilities include managing check-in/check-out, assisting with reservations, and maintaining guest records. The ideal candidate has 2+ years of experience in luxury hotel operations and excellent communication skills. This position requires a polished individual with a passion for guest service.

About This Role

Career insights for Hotel, Motel, and Resort Desk Clerks positions

Salary Benchmark
$30,790/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Social Perceptiveness Speaking Service Orientation Active Listening Coordination
Common Technologies
Incident tracking software Property management system PMS software Yardi software Blink ASI FrontDesk InnQuest roomMaster Ramesys Hospitality Microsoft Excel