Administrative Services Managers
What is a Administrative Services Managers?
Administrative Services Managers are responsible for coordinating and overseeing various support services within an organization. They play a pivotal role in ensuring that the administrative functions, such as office management, clerical support, and facilities maintenance, operate smoothly and efficiently. These professionals typically manage staff and resources to enhance organizational effectiveness, and they may also develop and implement policies and procedures to improve operational workflows.
Often working across multiple departments, Administrative Services Managers are tasked with optimizing the use of resources, managing budgets, and ensuring compliance with regulations. Their role can encompass a wide range of activities, depending on the organization's size and nature, including managing office supplies, overseeing the maintenance of facilities, and facilitating communication between departments. Strong leadership, problem-solving abilities, and effective communication skills are essential traits for success in this role. Ultimately, Administrative Services Managers contribute significantly to creating an environment conducive to productivity and organizational success.
Tasks
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.
Technology Skills
- Enterprise resource planning ERP software
- Word processing software
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Data base user interface and query software
- Database software
- Microsoft 365 Access
- Sage 300 Construction and Real Estate
- Yardi Voyager
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Electronic mail software
- Email software
- HCL Notes
- Open-Xchange
- Microsoft 365 Outlook
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Accounting software
- Fund accounting software
- QuickBooks Online
- Sage 50cloud Accounting
Tools Used
- Photocopiers
- Personal digital assistant PDAs or organizers
- Notebook computers
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Desktop computers
- Special purpose telephones
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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Time Management
Managing one's own time and the time of others.
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Speaking
Talking to others to convey information effectively.
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Coordination
Adjusting actions in relation to others' actions.
Abilities
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
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Written Expression
The ability to communicate information and ideas in writing so others will understand.
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Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Bachelor's degree
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Post-secondary certificate
Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Work Activities
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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Scheduling Work and Activities
Scheduling events, programs, and activities, as well as the work of others.
Detailed Work Activities
- Prepare operational budgets.
- Hire personnel.
- Direct administrative or support services.
- Develop organizational goals or objectives.
- Prepare operational progress or status reports.
Work Interests
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Job Outlook
Projected salary and job growth
$62470.0 - $188820.0
This career will grow rapidly in the next few years.
Assessment
Related assessments and tests
No assessment available.