TRAFFIC Western Cape

Junior Padel Host

Campsbayretreat

Job Description

# Junior Padel HostThis role forms part of the NetSet Padel team within the Village n Life group, based at Camps Bay Retreat. The Role As Padel Host, you'll assist in managing the day-to-day operations of the padel facility. From guest interaction and court oversight to pro shop support and general upkeep, your role ensures the club runs smoothly while maintaining a high standard of presentation and service. Key Responsibilities - Understand and manage the daily court booking schedule - Welcome guests, guide them through club rules and direct them to their courts - Assist guests proactively based on their needs - Ensure bookings run on time and are not exceeded - Support with ball collection in and around courts - Step in to play where needed to maintain game flow and engagement - Introduce new players to padel rules and basic gameplay - Promote and onboard guests onto the club's WhatsApp community - Assist with guest queries in person and via the club phone - Support light refreshment service such as coffee orders - Assist with capturing content for marketing use - Ensure all bookings are settled and paid in full - Support sales of pro shop merchandise - Assist guests with product knowledge and recommendations - Manage rental rackets and ball transactions via the booking system - Conduct quality checks on rackets before and after use - Follow retail processes and policies accurately - Maintain a clean, organised and visually appealing pro shop - Clean court glass during non-booking times - Sweep and maintain turf for even sand distribution - Check and maintain correct net tension - Keep the club clean, tidy and guest-ready at all times - Empty and reline bins regularly - Ensure furniture is clean, safe and correctly positioned - Remain available on phone and email during working hours What We're Looking For - Strong communication skills with a friendly, guest-focused approach - Good attention to detail and ability to stay organised - Comfortable working in a fast-paced, active environment - A proactive mindset with the ability to take initiative - Team player who enjoys engaging with people - Basic understanding or interest in padel or sport is advantageous What We Offer - A vibrant, active working environment - Opportunity to grow within a dynamic hospitality group - Exposure to both guest services and sports facility operations - A supportive team culture with hands-on experience Job Categories: Wellness Job Types: Full-time Experience Levels: Entry level Job Locations: Camps Bay

About This Role

Career insights for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop positions

Salary Benchmark
R11,253/month
R8,702 to R17,188/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Speaking Service Orientation Social Perceptiveness Coordination
Common Technologies
Microsoft Excel Hospitality Control Solutions Aloha Point-of-Sale Avenista Table Reservations GuestBridge Reserve OpenTable Microsoft Office software