TRAFFIC Western Cape

Portuguese Call Center Agent - Cape Town

MCI

Job Description

MCI is a leading tech-enabled business services company seeking confident Portuguese Call Center Representatives in Cape Town. The role involves providing excellent customer service across multiple channels and maintaining high performance standards.

Ideal candidates should possess strong communication skills, be fluent in both English and Portuguese, and have at least 1-2 years of experience in a customer service role. Join MCI to contribute to a globally expanding organization.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager