TRAFFIC
Western Cape
Portuguese Call Center Agent - Cape Town
MCI
Job Description
MCI is a leading tech-enabled business services company seeking confident Portuguese Call Center Representatives in Cape Town. The role involves providing excellent customer service across multiple channels and maintaining high performance standards.
Ideal candidates should possess strong communication skills, be fluent in both English and Portuguese, and have at least 1-2 years of experience in a customer service role. Join MCI to contribute to a globally expanding organization.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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