TRAFFIC Western Cape

Sportsbook Customer Support Host (24/7 Shifts)

Moonspin (PTY) Ltd.

Job Description

Moonspin (PTY) Ltd. seeks a Customer Service Host in Cape Town to provide exceptional support for our Sportsbook platform. In this role, you will assist sports betting customers by answering inquiries, resolving issues, and ensuring a great experience. Ideal candidates are passionate about sports, possess excellent communication skills, and can work flexible hours. Previous experience in customer service within the gaming industry is advantageous. Join us to help drive the success of our Sportsbook while promoting inclusive practices.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager