TRAFFIC
Western Cape
Tier 2 Systems Support Technician, Western Cape
University of Fort Hare
Job Description
2026-03-17 - 2026-04-16
Permanent
EL003254
Information Technology
Western Cape , CPT - Northern Suburbs
A well-established communications company is seeking a Tier 2 Systems Support Technician for a permanent role based in the Boland Area, Western Cape. Applicants are required to meet the following criteria:- Grade 12
- CompTIA A+, N+ (or similar IT qualification)
- MTCNA and/or MTCRE (advantageous)
- 2-5 years' Service Desk & Network Support experience essential
- Experience with VoIP
- Basic OSPF & routing knowledge
- 2nd level fault/ticket management
- Network & alert monitoring (Dude/UNMS/DataTill)
- Manage escalations & meet SLA requirements
- Advance troubleshooting (Voice/IP Services)
- Incident & fault management
- Internal IT support & management services (Meraki/Unifi)
- Escalation point for Tier 1 Technicians
To apply email detailed CV and all supporting documentation through to
If you have not received a response within 3 working days, please consider your application unsuccessful
About This Role
Career insights for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive positions
Salary Benchmark
$44,280/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Speaking
Reading Comprehension
Writing
Service Orientation
Common Technologies
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne 9.2
Oracle PeopleSoft 9.2
Airtable
Blackboard Learn Ultra
Microsoft SQL Server 2022
Cisco Webex Suite
Google Meet
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Insights
Job Outlook
This career will have large numbers of openings.