TRAFFIC
Western Cape
Remote Tech Support Champion (24/7)
A Bit About You
Job Description
Clickatell is looking for a highflying customer support agent in Cape Town, South Africa, to provide technical support and product advice 24/7. The ideal candidate should have at least 3 years of customer service experience and proficiency in live chat. Responsibilities include real-time support, logging queries, and ensuring quality service. The position comes with perks like medical aid contributions, remote work options, and personal days leave, fostering a collaborative and inclusive work culture.
About This Role
Career insights for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive positions
Salary Benchmark
$44,280/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Speaking
Reading Comprehension
Writing
Service Orientation
Common Technologies
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne 9.2
Oracle PeopleSoft 9.2
Airtable
Blackboard Learn Ultra
Microsoft SQL Server 2022
Cisco Webex Suite
Google Meet
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Insights
Job Outlook
This career will have large numbers of openings.