TRAFFIC Gauteng

Night Shift: Customer Service Consultant (Finance)

Telesure Investment Holdings (Pty) Ltd.

Job Description

Telesure Investment Holdings (Pty) Ltd. is seeking a Customer Service Consultant for a night shift role in Johannesburg. You will be responsible for managing customer queries, capturing data for insurance claims, and promoting additional products to meet customer needs.

The ideal candidate will have at least one year of experience in a call center, preferably within the short-term insurance industry. A Grade 12/SAQA equivalent is essential, along with excellent communication skills.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager