TRAFFIC
Western Cape
CUSTOMER SERVICE CONSULTANT
Rightside
Job Description
Our Cape Town branch based in Airport City is looking for a Customer Service Consultant.
Job specifications- Minimum of 2-5 years' experience
- Prior experience in logistics or transportation may be preferred or required
- Able to communicate in a professional manner telephonically and have proper email etiquette.
- Active listening while calm.
- Must be a team player.
- Must be able to work in a high-pressure environment.
- Computer literate (Proficient in Microsoft office)
- Proficiency in English.
- Have own transport.
- Grade 12 certificate.
- Excellent organization, analytical, and communication skills
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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