TRAFFIC Western Cape

Customer Relations & Order Fulfillment Specialist

Greenmouseafrica

Job Description

Greenmouseafrica in Plettenberg Bay is looking for a Customer Relations & Order Processing Specialist. The role requires exceptional service to clients and accurate loading of orders. The ideal candidate will have 2-3 years experience in customer care, excellent communication skills, and familiarity with CRM systems. Responsibilities include liaising with clients, developing reports, and supporting customer onboarding. Knowledge of cell phone accessories and familiarity with Xero & Cin7 is advantageous.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager