TRAFFIC
Mpumalanga
Customer Experience Advisor - Digital & Self Service
firstrand
Job Description
firstrand is seeking individuals dedicated to providing a positive customer experience. Candidates will engage with customers to offer tailored product solutions and guide them towards effective service channels.
The role emphasizes ethical conduct and the significance of adhering to company policies. Successful applicants will be instrumental in enhancing customer interactions while contributing to the team's effectiveness and alignment with organisational values.
Application closing date is set for 30/06/26, and all appointments will follow FirstRand's Employment Equity plan.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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