TRAFFIC Limpopo

Staion Support Agent

Flying Seekers

Job Description

Description

Assist all Airlink outstations and GSAs with any Reservations, ticketing, or CM queries. Ensure Airlink policies and procedures are adhered to. Assist the outstations, GSAs with any IROPS situation advising them of the correct procedure. Able to identify if the system is not behaving in the manner, it should do and advise the relevant Manager.

Requirements
  • The minimum education requirement is a Grade 12 certificate or equivalent.
  • 3 Years working experience within the airline industry.
  • 2 years Reservations and Ticketing experience.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager