Labour Relations / IR Officer

We are seekingaLabour Relations / Industrial Relations Officerto support a consulting team in delivering day to day IR services across a client base. This is a hands on operational role focused on case management, compliance support, and dispute resolution assistance.

• Degree in HR / Industrial Psychology / Law (LLB) or related field
• 2-3 years' Labour Relations / IR experience
• Exposure to disciplinary processes and grievance handling
• Basic CCMA / Bargaining Council exposure (advantageous if more advanced)
• Understanding of South African labour legislation

Labour Relations Operations

• Support disciplinary hearings, grievances, and dismissal processes
• Provide Labour Relations support to client accounts
• Assist with drafting policies, contracts, and IR documentation
• Provide telephonic IR guidance to clients under supervision

Dispute Resolution Support

• Prepare case files and assist with CCMA / Bargaining Council matters
• Support representation processes (conciliation and arbitration preparation)
• Liaise with unions and employer bodies where required

Compliance & Administration

• Ensure accurate filing of IR documentation and case records
• Assist with labour law compliance tracking and reporting
• Maintain case databases and supporting documentation

Client Support

• Provide day-to-day IR support to assigned client base
• Escalate complex matters to senior consultants
• Assist with implementation of IR strategies and policies