Front Office Receptionist - Modern Hotel Environment Cape Town

Career Growth Hospitality Recruitment are looking for a friendly and professional Front Office Receptionist to join a vibrant hotel team in Cape Town.

As the first point of contact for guests, you will play a key role in creating a positive and welcoming experience while ensuring smooth front desk operations.

• Welcome guests and manage check-in and check-out procedures
• Handle reservations, enquiries, and guest requests
• Provide accurate information about the hotel and services
• Manage calls, emails, and front desk communication
• Ensure guest satisfaction and resolve any concerns
• Maintain a neat and organised reception area

• Previous reception or front office experience in hospitality
• Strong communication and interpersonal skills
• Well-presented and professional
• Experience with hotel systems (Opera advantageous)
• Strong attention to detail and organisational skills
• Ability to work shifts, including nights if required

A warm, guest-focused individual with a positive attitude and the ability to create memorable first impressions.