Assistant Director: UI Operations (x2 posts)

Salary: R per annum.

Labour Centre: Cape Town; Ref No: HR4/4/10/651 (X1 Post).

• Facilitate the employer services function in the province.
• Coordinate the provision of assessment, validation, and adjudication of claims.
• Facilitate registry services in the province.
• Coordinate local appeals and complaints in the province.
• Coordinate general support.
• Manage resources in the unit.

• Undergraduate qualification at NQF Level 6 in Operations Management, Public Management, Administration, Business Administration, Financial Accounting, or Finance, as recognised by SAQA.
• Valid driver's licence.
• Four years of experience, including:
  • Two (2) years of functional experience in an Operations environment.
  • Two (2) years of supervisory experience.
• Knowledge of Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Treasury Regulations, Public Service Regulation (PSR), Basic Conditions of Employment (BCEA), Public Financial Management Act (PFMA), and Protection of Personal Information Act (POPIA).
• Strong computer, report writing, people management, time management, communication (verbal and written), customer relations, supervisory, and coaching skills.

The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post.

Closing date: 08 June 2026 at 16:00 (walk-in) and 23:59 (online).