TRAFFIC KwaZulu-Natal

UK-Facing Customer Support Specialist

The Unlimited

Job Description

The Unlimited in Durban, South Africa is looking for a Customer Service Specialist to provide exceptional service through voice and chat channels. The ideal candidate will be a brand ambassador for the company, responding to customer queries with professionalism and empathy.

The role requires strong English communication skills, a customer-centric mindset, and the ability to manage multiple interactions efficiently. This position offers performance-based incentives and opportunities for career growth.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager