TRAFFIC
Western Cape
Scheduling & Installation Support Agent
Tracker South Africa
Job Description
A leading logistics company based in Cape Town is seeking an Installation Support Agent to enhance Customer Service operations. Your role will involve managing customer queries, ensuring service standards, and collaborating with various departments. Candidates are expected to have Matric and a year of Contact Centre experience, with bilingual skills in English and Afrikaans being advantageous. This position offers a Fixed Term Contract with market-related remuneration.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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