TRAFFIC Western Cape

Scheduling & Installation Support Agent

Tracker South Africa

Job Description

A leading logistics company based in Cape Town is seeking an Installation Support Agent to enhance Customer Service operations. Your role will involve managing customer queries, ensuring service standards, and collaborating with various departments. Candidates are expected to have Matric and a year of Contact Centre experience, with bilingual skills in English and Afrikaans being advantageous. This position offers a Fixed Term Contract with market-related remuneration.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager