TRAFFIC Western Cape

Customer Success Manager: Adoption & Growth Leader

Meltwater Group

Job Description

Meltwater Group in Cape Town is searching for a driven Customer Success Manager who will focus on enhancing product adoption and delivering exceptional client experiences. The ideal candidate should possess a Bachelor's degree and at least 3 years in account management, coupled with outstanding communication skills.

This role encourages collaboration with internal teams to align on customer needs and ensures high levels of satisfaction. Meltwater offers a hybrid work schedule and various benefits to foster a balanced work-life integration.

About This Role

Career insights for Social and Community Service Managers positions

Salary Benchmark
R51,590/month
R32,429 to R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation Social Perceptiveness Active Learning Active Listening Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9 HCL Notes (formerly IBM Notes) Microsoft Excel 365 Microsoft PowerPoint 365 CRM Systems (Various) Claris FileMaker Microsoft Access 365 HCPCS (Still in use, updated annually)