TRAFFIC Western Cape

Remote AI-Driven Customer Support Specialist (EST 8-4)

Hire Hangar

Job Description

Hire Hangar is looking for a Customer Support Specialist to work remotely, providing support using AI-assisted tools. The role entails delivering high-quality customer service while maintaining a customer-first approach.

Candidates should have hands-on experience in customer support, be fluent with remote collaboration tools, and have the ability to work fixed hours aligned to EST (8:00 AM - 4:00 PM). Join us to connect with a supportive team and enjoy competitive pay.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager