Trading Support Agent

Assist various internal & external departments in relation to sportsbook related escalations Directly or indirectly assist with Trading related processes and duties Completion of extra tasks relating to Trading as assigned by managers during shift Update databases that will assist with trading Develop trading skills-set by working closely with members of the Trading dept. Keep up to date with sporting activity by following sports events and new updates Excellent time management and adherence to schedule Maintain high level of awareness on internal policies, systems and procedures Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Strong knowledge of all sports and understanding of Sports betting terms/types Highly numerate Willingness to work in a 24/7 shift environment In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Exposure to Sportsbook/Trading environment Sports fanatic with a keen interest in sporting data and analytics Knowledge and understanding of all the Betway Brands and systems We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Free Daily Meals Free Massages On-site Free On-Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Employee Assistance Programme Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching On-site Barista Retirement Annuity Subsidy Team builds