TRAFFIC Western Cape

Real-Time Operations & Staffing Lead

EXL

Job Description

EXL is looking for a candidate to support management through reports and planning models essential for decision making. This role involves monitoring activities against the plan and suggesting necessary changes to ensure effective staffing.

Key responsibilities include scheduling activities, optimizing staffing through real-time adjustments, and acting as the first point of contact for escalations or production issues. Candidates should be capable of maintaining confidentiality and providing critical recommendations when needed.

About This Role

Career insights for Human Resources Managers positions

Salary Benchmark
$136,350/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Management of Personnel Resources Speaking Judgment and Decision Making Reading Comprehension
Common Technologies
ADP Workforce Now ADP Run UKG Pro Mentimeter Microsoft PowerPoint 365 Various modern HRMS solutions Oracle Recruiting Cloud Learning Technologies Group (LTG) PeopleFluent