TRAFFIC
Western Cape
Real-Time Operations & Staffing Lead
EXL
Job Description
EXL is looking for a candidate to support management through reports and planning models essential for decision making. This role involves monitoring activities against the plan and suggesting necessary changes to ensure effective staffing.
Key responsibilities include scheduling activities, optimizing staffing through real-time adjustments, and acting as the first point of contact for escalations or production issues. Candidates should be capable of maintaining confidentiality and providing critical recommendations when needed.
About This Role
Career insights for Human Resources Managers positions
Salary Benchmark
$136,350/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening
Management of Personnel Resources
Speaking
Judgment and Decision Making
Reading Comprehension
Common Technologies
ADP Workforce Now
ADP Run
UKG Pro
Mentimeter
Microsoft PowerPoint 365
Various modern HRMS solutions
Oracle Recruiting Cloud
Learning Technologies Group (LTG) PeopleFluent
Human Resources Managers Insights
Job Outlook
This career will grow rapidly in the next few years.
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