TRAFFIC
Not Specified
Operations Lead: KPI & Client Delivery
Teleperformance
Job Description
Teleperformance is seeking an Operations Manager in South Africa to support the campaign's growth. Responsibilities include managing performance of direct reports, maintaining Service Level agreements, and fostering positive client relationships. The ideal candidate will have 2-3 years of experience in the BFSI sector, excellent leadership and problem-solving skills, and a proven track record in KPI management. Applicants should have a Matric or equivalent. Join us to drive excellence in a dynamic environment!
About This Role
Career insights for Human Resources Managers positions
Salary Benchmark
$136,350/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening
Management of Personnel Resources
Speaking
Judgment and Decision Making
Reading Comprehension
Common Technologies
ADP Workforce Now
ADP Run
UKG Pro
Mentimeter
Microsoft PowerPoint 365
Various modern HRMS solutions
Oracle Recruiting Cloud
Learning Technologies Group (LTG) PeopleFluent
Human Resources Managers Insights
Job Outlook
This career will grow rapidly in the next few years.
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