TRAFFIC Not Specified

Operations Lead: KPI & Client Delivery

Teleperformance

Job Description

Teleperformance is seeking an Operations Manager in South Africa to support the campaign's growth. Responsibilities include managing performance of direct reports, maintaining Service Level agreements, and fostering positive client relationships. The ideal candidate will have 2-3 years of experience in the BFSI sector, excellent leadership and problem-solving skills, and a proven track record in KPI management. Applicants should have a Matric or equivalent. Join us to drive excellence in a dynamic environment!

About This Role

Career insights for Human Resources Managers positions

Salary Benchmark
$136,350/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Management of Personnel Resources Speaking Judgment and Decision Making Reading Comprehension
Common Technologies
ADP Workforce Now ADP Run UKG Pro Mentimeter Microsoft PowerPoint 365 Various modern HRMS solutions Oracle Recruiting Cloud Learning Technologies Group (LTG) PeopleFluent