Learning and Development Specialist

• A bachelor's degree or diploma and five to seven years of training experience, or a similar combination of education and experience.
• At least three to five years experience as a Skills Development Facilitator.
• A National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage.
• Accreditation as Facilitator, Assessor and Moderator is required.
• Accreditation as Skills Development Facilitator (SDF) is required.
• Experience on LMS.
• Tourplan NX experience.

Manage, facilitate and develop training and skills development within Tourvest Destination Management.

• Set up and manage the LMS system.
• Conduct monthly induction and internal systems training, including Tourplan NX.
• Develop and facilitate training interventions for all staff levels.
• Produce and write training material and online content such as videos, questionnaires, surveys, and games.
• Encourage participation in online training initiatives.
• Evaluate and report training results to the Human Capital Team and departmental heads.
• Schedule and arrange internal and external training interventions.
• Conduct internal workshops.
• Coordinate supplier training.
• Evaluate training outcomes and manage outsourcing as needed.
• Conduct training across regional and global offices (Cape Town, East Africa, etc.).
• Manage bursaries.
• Maintain change management, keeping abreast of work process changes, ensuring training is updated and communicated.
• Proactively suggest training interventions, discuss developmental plans with stakeholders, and implement the plans.