TRAFFIC
Gauteng
Launch Your Fintech Career: Customer Support Learnership
EdUpStairs
Job Description
EdUpStairs offers the Mukuru Customer Support Learnership Programme in Johannesburg, aimed at unemployed youth seeking entry into the fintech industry. This 12-month program provides essential skills in customer support, compliance, and financial technology operations. Learners will assist with customer inquiries, develop communication skills, and gain workplace exposure, all vital for a career in banking and fintech. Ideal for school leavers or those without previous experience, the programme promotes multilingual abilities, thus enhancing employability.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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