TRAFFIC Gauteng

Launch Your Fintech Career: Customer Support Learnership

EdUpStairs

Job Description

EdUpStairs offers the Mukuru Customer Support Learnership Programme in Johannesburg, aimed at unemployed youth seeking entry into the fintech industry. This 12-month program provides essential skills in customer support, compliance, and financial technology operations. Learners will assist with customer inquiries, develop communication skills, and gain workplace exposure, all vital for a career in banking and fintech. Ideal for school leavers or those without previous experience, the programme promotes multilingual abilities, thus enhancing employability.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager