TRAFFIC Western Cape

Junior Workforce Planner - Hybrid Scheduling & Forecasting

Ten Group

Job Description

Ten Group in Cape Town is looking for a Workforce Analyst (Junior) to support its 24/7 operations. The role involves short-term planning and real-time monitoring to ensure optimal service coverage across regions. Candidates should ideally have 2-3 years of experience in workforce planning, proficiency in Excel, and familiarity with tools like Genesys. This position offers a competitive salary with hybrid work options, including flexibility and robust benefits to support employee well-being.

About This Role

Career insights for Personal Financial Advisors positions

Salary Benchmark
R38,810/month
R27,104 to R54,338/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Reading Comprehension Speaking Writing Critical Thinking
Common Technologies
Act! CRM Microsoft Dynamics 365 Salesforce CRM Financial planning presentation software Microsoft PowerPoint 365 MoneyTree Silver Financial Planner (presentation feature) Envestnet MoneyGuide Ibbotson Portfolio Strategist