TRAFFIC
Western Cape
Healthcare Member Support Specialist
EXL
Job Description
EXL is hiring a Customer Service Advisor in Cape Town to assist with member queries for our Healthcare Client. Candidates are expected to have a Grade 12 pass and preferably 6 months of experience in a call centre.
This role emphasizes support for our members' inquiries, ensuring quality customer service. In compliance with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups.
About This Role
Career insights for Healthcare Social Workers positions
Salary Benchmark
R20,155/month
R14,627 to
R27,065/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Social Perceptiveness
Service Orientation
Speaking
Active Listening
Coordination
Common Technologies
Healthcare common procedure coding system HCPCS
Medical procedure coding software
Medical records software
Google Meet
Zoom
Command Systems ComServe
Database software
Relational database software
Healthcare Social Workers Insights
Median Salary (ZAR)
R20,155/month
Job Outlook
This career will grow rapidly in the next few years.
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