Healthcare Social Workers
Tasks
- Advocate for clients or patients to resolve crises.
- Educate clients about end-of-life symptoms and options to assist them in making informed decisions.
- Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
- Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
- Utilize consultation data and social work experience to plan and coordinate client or patient care and rehabilitation, following through to ensure service efficacy.
Technology Skills
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Medical software
- Healthcare common procedure coding system HCPCS
- Medical procedure coding software
- Medical records software
- MEDITECH software
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Video conferencing software
- Google Meet
- Zoom
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Data base user interface and query software
- Command Systems ComServe
- Database software
- Relational database software
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Desktop publishing software
- Adobe PageMaker
- Microsoft Publisher
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Office suite software
- Corel WordPerfect Office Suite
- Microsoft Office software
Tools Used
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Notebook computers
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Desktop computers
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Personal computers
Knowledge
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Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills
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Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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Service Orientation
Actively looking for ways to help people.
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Speaking
Talking to others to convey information effectively.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Coordination
Adjusting actions in relation to others' actions.
Abilities
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Speech Clarity
The ability to speak clearly so others can understand you.
Education
How much education does a new hire need to perform a job in this occupation?
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Master's degree
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Bachelor's degree
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Post-master's certificate
Awarded for completion of an organized program of study; designed for people who have completed a Master's degree, but do not meet the requirements of academic degrees at the doctoral level
Work Activities
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Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Detailed Work Activities
- Intervene in crisis situations to assist clients.
- Collaborate with other professionals to assess client needs or plan treatments.
- Confer with clients to discuss treatment plans or progress.
- Counsel clients or patients regarding personal issues.
- Refer clients to community or social service programs.
Work Interests
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Investigative
Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.

Job Outlook
Projected salary and job growth
$41840.0 - $97790.0
This career will grow rapidly in the next few years.
Assessment
Related assessments and tests
No assessment available.