Full Cycle Sales Specialist

The B2B - Full Cycle Sales Specialist is responsible for managing the full sales cycle - from lead generation and prospecting, through to product presentation, closing, onboarding and post-sale follow-up. The role requires a confident communicator with strong customer engagement skills, excellent product knowledge, and the ability to consistently meet and exceed sales targets.

• Present and position products or services effectively to prospective customers.
• Provide accurate product information and solutions to individual customer/business needs.
• Handle objections professionally and confidently.
• Prepare and present proposals or quotations.
• Negotiate pricing and contract terms within company guidelines.
• Secure signed agreements and convert leads into sales.

• Guide customers through the onboarding process to ensure successful activation.
• Coordinate with internal teams (operations, support, finance) for smooth setup.
• Maintain accurate documentation and compliance requirements.

• Follow up with customers to ensure satisfaction and resolve concerns.
• Identify opportunities for upselling or cross-selling.
• Build long-term customer relationships to support retention and portfolio growth.

• Maintain up-to-date CRM records.
• Submit daily/weekly sales reports and pipeline updates.
• Track performance against individual and team targets.

• Proactive and self-motivated
• Energetic and target-driven
• Professional and customer-orientated
• Adaptable to changing business needs
• Strong work ethic and accountability

• Minimum 2 years' proven experience in full-cycle sales (B2C or B2B)
• Call Centre environment sales experience in a UK Campaign is advantageous
• Ability to work in UK hours
• Performance-based Commission
• Career progression and promotion opportunities
• Group Life Plan (Life Cover, Disability Benefit and Dread Disease and Funeral Cover)