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Customer Experience & Operations Administrator
Tracker South Africa
Job Description
Tracker South Africa is looking for a proactive Customer Experience Administrator to support the operations of their Contact Centre in Johannesburg. This role involves managing customer experience programs, coordinating payments, and preparing documentation. The ideal candidate has at least 2 years of relevant experience, proficiency in MS Office, and a Higher Certificate or Diploma in a relevant field. Join Tracker in fostering a culture of accountability and excellence.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.