TRAFFIC Western Cape

Automotive Service Advisor: Customer Care & Scheduling

Bonafide Human Capital

Job Description

A reputable motor dealer in Cape Town is seeking an experienced Service Advisor to provide excellent service and support customers with their vehicle needs. Responsibilities include welcoming customers, managing vehicle check-ins, scheduling bookings, and handling payments. The ideal candidate should have at least 2 years of experience in the motor industry, be computer literate, and possess a valid driver's licence. This role emphasizes communication and problem-solving skills while ensuring customer satisfaction.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager