Retail Training & Quality Lead: Elevate Customer Experience

A leading financial services company is hiring a Retail Training and Quality Assurance Lead in Gauteng, South Africa. This role is essential for shaping training and quality standards within the retail function. Responsibilities include designing training programs for staff, conducting quality audits, and analyzing performance data to foster continuous improvement. The ideal candidate will have experience in retail training and quality assurance, a proficiency in relevant systems, and strong facilitation skills. Join a growing team dedicated to enhancing customer experiences.