TRAFFIC
Not Specified
Retail Training & Quality Lead: Elevate Customer Experience
M-KOPA Kenya Limited
Job Description
A leading financial services company is hiring a Retail Training and Quality Assurance Lead in Gauteng, South Africa. This role is essential for shaping training and quality standards within the retail function. Responsibilities include designing training programs for staff, conducting quality audits, and analyzing performance data to foster continuous improvement. The ideal candidate will have experience in retail training and quality assurance, a proficiency in relevant systems, and strong facilitation skills. Join a growing team dedicated to enhancing customer experiences.
About This Role
Career insights for Training and Development Managers positions
Salary Benchmark
$125,040/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Learning Strategies
Active Listening
Instructing
Reading Comprehension
Speaking
Common Technologies
Caliban Mindwear HyperGASP
Dazzlersoft DazzlerMax
MediaChance Multimedia Builder
Common Curriculum
Learning management system LMS
Moodle
Adobe Dreamweaver
Linspire Nvu
Training and Development Managers Insights
Job Outlook
This career will grow rapidly in the next few years.