TRAFFIC Western Cape

Retail Training & QA Lead - Western Cape

M-KOPA Kenya Limited

Job Description

M-KOPA Kenya Limited is looking for a Retail Training and Quality Assurance Lead in South Africa. This role involves designing training for Stock Controllers and retail teams, leading quality audits, and using data to drive continuous improvement. Candidates should have experience in training or quality assurance within retail, strong analytical skills, and proficiency in CRM systems. M-KOPA is committed to employee development and offers a supportive environment for growth.

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About This Role

Career insights for Training and Development Managers positions

Salary Benchmark

$125,040/year

Source: O*NET (USD)

Job Outlook

This career will grow rapidly in the next few years.

Key Skills for This Role

Learning Strategies Active Listening Instructing Reading Comprehension Speaking

Common Technologies

Caliban Mindwear HyperGASP Dazzlersoft DazzlerMax MediaChance Multimedia Builder Common Curriculum Learning management system LMS Moodle Adobe Dreamweaver Linspire Nvu

Related Career Paths

Education and Childcare Administrators, Preschool and Daycare Industrial-Organizational Psychologists Instructional Coordinators Management Analysts

Full Career Guide: Training and Development Managers