TRAFFIC Western Cape

Regional Operations Lead

Toys R Us and Babies R Us South Africa

Job Description

Regional Operations Lead - Responsibilities
  • Perform full audits on stores to ensure they achieve an improved score on its next audit, taking into account the min 90% Company Standard.
  • Perform an audit cycle including risk management and control management over operations' effectiveness and compliance with all applicable directives and regulations.
  • Identify loopholes and recommend risk measures to ensure protective measures against fraud and theft of the organization's assets are in place.
  • Provide guidance and training to all store staff.
  • Execute physical plans/actions to achieve desired sales results and sales turnover, including motivating staff to do so.
  • Train all relevant staff on the importance of store merchandising and ensure that the store is presented as per Store standards.
  • Train the Store Team on how to achieve growth and hit sales targets by successfully managing, mentoring, and leading staff.
  • Determine and rate compliance against current standard operating procedures.
  • Maintain professional duty to provide an unbiased and objective view.
  • Investigate occurrence of fraud, embezzlement, theft, waste, etc.
  • Perform risk based internal audits (including but not limited to admin, inventory, sales, stock counts and seasonal audits).
  • Proactively identify and rate risk.
  • Evaluate the adequacy and effectiveness of governance, risk management and internal controls across all departments.
  • Analyze root causes of audit findings and determine whether fraud and/or error took place and thereafter ensure same is rectified.
  • Recommend practical/business minded solutions to identify risks and ensuring company keeps abreast with industry standards.
  • Communicate findings by preparing high quality reports.
Entry Requirements
  • Diploma or Degree
  • Reliable transport to work and ability to work shifts
  • Must be able to travel
  • MS Office proficiency
  • Retail experience (minimum 5 years Management experience)

About This Role

Career insights for Human Resources Managers positions

Salary Benchmark
$136,350/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Management of Personnel Resources Speaking Judgment and Decision Making Reading Comprehension
Common Technologies
ADP Workforce Now ADP Run UKG Pro Mentimeter Microsoft PowerPoint 365 Various modern HRMS solutions Oracle Recruiting Cloud Learning Technologies Group (LTG) PeopleFluent

Job Overview

Date Posted
23 Apr 2026
Location
Western Cape, South Africa

Human Resources Managers Insights

Job Outlook
This career will grow rapidly in the next few years.

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