Reception Administrator

Cape Town, South Africa Posted on 04/15/2026

Salary: R8 000 - R per month
WorkingHours: Monday to Friday, 07:30 - 17:00

Job Purpose:
The Reception Administrator will be responsible for managing all front-desk operations while providing administrative and operational support to the branch. This role requires a highly organized individual capable of handling a high-volume communication environment and ensuring efficient coordination of rental-related processes.

• Manage a busy reception desk, including handling a high volume of incoming calls and walk-in inquiries
• Monitor and respond to the branch after-hours cellphone, including calls and WhatsApp messages throughout the day
• Perform credit card reconciliations and confirm transactions accurately
• Handle extension-related queries, confirmations, and payments
• Process and manage cross-border rental requests and related administration
• Conduct daily rental checks, ensuring all documentation (e.g. slips, card details) is complete and accurate
• Coordinate due-back vehicle correspondence for the current and previous day, in collaboration with the rental agent on duty
• Manage arrival communications and confirmations for upcoming bookings (day prior), in collaboration with the rental agent
• Monitor and follow up on overdue rentals, ensuring timely communication with clients
• Process and manage claim deposit banking
• Provide general administrative support to the branch as required

• Proven experience in a reception and administrative role (essential)
• Strong communication skills (verbal and written)
• Ability to multitask and work effectively in a fast-paced environment
• High level of attention to detail and accuracy
• Strong organisational and time management skills