TRAFFIC
KwaZulu-Natal
Performance-Driven Call Center Operations Lead
SkyHigh Global
Job Description
A fast-growing organization in Durban is seeking an experienced Operations Manager to lead call center operations. This role involves managing campaigns end-to-end, enhancing team performance, and building client relationships. The ideal candidate should have a minimum of 2 years experience in call center management, strong analytical and communication skills, and a proven track record in managing KPIs and SLAs. The company offers a professional work environment and growth opportunities.
About This Role
Career insights for Transportation, Storage, and Distribution Managers positions
Salary Benchmark
R30,860/month
R20,436 to
R44,541/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening
Reading Comprehension
Coordination
Monitoring
Active Learning
Common Technologies
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
SAP S/4HANA
Microsoft PowerPoint 365
Extensiv 3PL Warehouse Manager
Tecsys Supply Chain Platform
USPS.com
Eaton Fleet Advisor
Related Career Paths
Transportation, Storage, and Distribution Managers Insights
Median Salary (ZAR)
R30,860/month
Job Outlook
This career will grow rapidly in the next few years.
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