TRAFFIC Western Cape

PA - Receptionist & Administrator

Sanlam Limited

Job Description

What will you do?

PA FUNCTIONS

  • Manage diary and travel logistics
  • Screen and direct calls & emails and distribute correspondence
  • Manage information flow in a timely and accurate manner which includes the format of information for internal and external communication
  • Compile and share minutes of meetings with relevant stakeholders
  • Manage all request for payments-allocate accordingly and reconcile budgets monthly
  • Collect, collate and prepare data for monthly BI dashboard reporting purposes
  • Co-ordinate, project manage and assist with ad-hoc projects as required
  • Flight and accommodation bookings
  • Collaborate with SPW marketing to facilitate all client and intermediary events

RECEPTION FUNCTIONS

  • Ensure reception area is always tidy and presentable
  • Welcome and direct visitors as they arrive
  • Answer incoming calls and direct them to the appropriate person
  • Manage meeting room bookings and calendars

ADMINISTRATIVE FUNCTIONS

  • Order all branded and general stationery and manage the storage of corporate items
  • Order office supplies
  • Manage incoming and outgoing post and liaising with courier companies
  • Creditors and expense claims
  • General office management
  • PDCLOP - verifying daily transactions
  • Dividend withholding tax claims
  • Manage ClientCare mailbox and client queries
  • SIRON/ORMS client screening (Back-up only)
  • THIS IS ME verification screening (Back-up only)
  • Adhoc administration duties as and when required
Qualifications and experience
  • Tertiary Qualification
  • 3-5 years' experience
  • Experience in taking minutes
Knowledge and skills
  • Own transport and Driver's License;
  • Excellent MS Office knowledge
  • Excellent verbal and written communication skills (English & Afrikaans)
  • Outstanding organisational and time management skills
  • Ability to perform well under pressure and show maturity, confidence and resilience
  • Strong numerical orientation
  • Highly organized with a high level of customer focus
  • Accurate and detail orientated
  • Critical and analytical capabilityExcellent listening, communication and interpersonal skills
  • Pro-Active approach to work, clients, problem solving
  • Passionate ownership for results
  • Discretion and confidentiality
  • Ability to work independently
Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity and ouremployment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.

About This Role

Career insights for Receptionists and Information Clerks positions

Salary Benchmark
$35,840/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Speaking Active Listening Service Orientation Critical Thinking Reading Comprehension
Common Technologies
Email software HCL Notes Microsoft Outlook 365 Post-it App Google Docs Microsoft Word 365 Claim processing system software Claris FileMaker

Job Overview

Date Posted
20 Apr 2026
Location
Western Cape, South Africa

Receptionists and Information Clerks Insights

Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.