TRAFFIC Mpumalanga

Mpumalanga Rail Jobs: Driver, Track & Customer Service

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Job Description

In Mpumalanga, PRASA's operations are centered around the Metrorail Mpumalanga network, serving a select number of passengers each month across routes like Mbombela Komatipoort. PRASA Mpumalanga, headquartered in Mbombela (Nelspruit), focuses on safe, reliable rail services, infrastructure maintenance and community engagement, supporting the province's transport needs.

Job Opportunities in PRASA Mpumalanga
  • Train Driver (Mbombela)
    Drives passenger trains on Metrorail lines, ensuring safe and punctual operations.
    Location: Mbombela.
  • Customer Service Officer (Mbombela)
    Assists passengers with ticketing, inquiries and station services.
    Location: Mbombela.
  • Track Worker (Mbombela)
    Performs routine maintenance on rail tracks and infrastructure.
    Location: Mbombela.
  • Station Assistant (Mbombela)
    Supports station operations, passenger assistance and basic administrative tasks.
    Location: Mbombela.
Salary and Employee Benefits
  • Customer Service Officer - 12,000-17,500ZAR/month: Health insurance, pension.
  • Train Driver - 19,000-27,000ZAR/month: Health insurance, pension.
  • Track Worker - 12,500-18,500ZAR/month: Health insurance, pension.
  • Station Assistant - 11,500-16,500ZAR/month: Health insurance, pension.
Qualifications and Skills Required to Work at PRASA Mpumalanga Education and Qualifications
  • High school diploma (Grade12/Matric) or equivalent for most roles (e.g., Customer Service Officer, Station Assistant).
  • Train Driver: Matric with N3 certificate in engineering or equivalent, plus driver's licence (Code14).
  • Track Worker: Matric with N2/N3 in electrical/mechanical engineering or related field.
  • Station Assistant: Matric with basic administrative skills is an asset.
Experience
  • No prior experience required for entry level roles such as Customer Service Officer or Station Assistant.
  • 1-2years in relevant fields (e.g., rail operations, maintenance, driving) preferred for Train Driver or Track Worker roles.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
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