TRAFFIC Gauteng

Major Incident Commander & Resilience Lead

Travelbyinvestec

Job Description

Travelbyinvestec seeks an Incident Manager in Sandton, Gauteng, to manage production incidents across technology systems. The ideal candidate will have 5-8 years of IT experience with at least 3 years in Major Incident Management, a Bachelor's degree in IT or a related field, and strong ITIL knowledge. Responsibilities include leading incidents, coordinating teams, and enhancing operational resilience. The role requires excellent communication skills and experience with ITSM platforms like Dynatrace and ServiceNow.

About This Role

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Salary Benchmark
$70,280/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Speaking Active Listening Critical Thinking Coordination Judgment and Decision Making
Common Technologies
Microsoft Excel YouTube Email software Adobe Photoshop