Human Resources Operations Manager

The Human Resources Operations Manager is responsible for overseeing the day-to-day HR functions, ensuring efficient and compliant HR processes across the organization. This role focuses on optimizing HR systems, managing employee lifecycle operations, and supporting strategic HR initiatives to enhance organizational effectiveness and employee experience.

• Oversee daily HR operations including onboarding, offboarding, employee records, and HR systems.
• Ensure all HR processes are efficient, scalable, and compliant with federal, state, and local regulations.
• Develop, implement, and continuously improve HR policies and procedures.

• Oversee employee relations.
• Assist managers in progressive employee discipline.
• Manage employee communications via email, phone, etc.
• Increase employee retention through engagement activities.
• Develop wage scales and merit increase policies.

• Manage and optimize HRIS, employee engagement, and other HR technologies.
• Ensure data accuracy, integrity, and confidentiality of employee information.
• Generate HR metrics and reports to support business decisions.

• Oversee onboarding, performance management processes, and offboarding.
• Partner with leadership to ensure a seamless employee experience.

• Ensure compliance with labor laws and regulatory requirements.
• Conduct internal audits and maintain documentation for compliance purposes.
• Manage HR-related risk and support investigations when necessary.

• Identify opportunities to streamline HR workflows and improve operational efficiency.
• Support strategic HR initiatives such as workforce planning, engagement, and retention programs.

• Supervise and mentor HR specialists.
• Backup HR specialists during vacancies, PTO, and periods of high onboarding volumes.
• Provide guidance, training, and performance management for the HR operations team.

• 2+ years of HR generalist or business partner experience.
• Knowledge of U.S. HR laws, regulations, and best practices.
• Experience with HRIS systems (e.g., Workday, ADP, Paychex).
• Excellent organizational, analytical, and problem solving skills.
• Strong interpersonal and communication abilities.

• Bachelor's degree in human resources or related field.
• HR certification (SHRM CP, SHRM SCP, PHR, or SPHR).
• Experience in process improvement or project management.
• Background in scaling HR operations in a growing organization.

Prolonged periods of sitting at a desk and working on a computer.

Ability to travel between locations as needed.

• A mission driven organization where servant leadership and radical generosity are core values.
• A supportive and growth oriented culture that invests in its people.
• Competitive salary, benefits, and opportunities for advancement.
• The chance to shape the future of a dynamic, expanding healthcare organization.

If you're passionate about leading with purpose and developing people who make a difference every day, we'd love to meet you.