TRAFFIC
Gauteng
High-Impact Customer Services Team Lead
TLC Worldwide
Job Description
TLC Worldwide, based in Sandton, South Africa, is seeking a Customer Services Team Leader to drive performance and enhance customer satisfaction. This fast-paced role involves coaching a team, managing operations, and resolving customer escalations.
The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a customer-first mindset to foster a high-performing team culture. Join us for a rewarding career with global clients and a collaborative work environment.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
First-Line Supervisors of Non-Retail Sales Workers Insights
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