TRAFFIC KwaZulu-Natal

Exports Logistics & Customer Success Specialist

Access Freight International

Job Description

Access Freight International in Durban is seeking a skilled Client Service Support professional to enhance client satisfaction through timely logistics and freight operations. The ideal candidate will have at least 3 years of experience in client service and logistics, skillfully processing orders and managing documentation.

Responsibilities include liaising with internal teams, responding to queries, and monitoring shipment progress within stringent service standards. A relevant qualification is preferred, and a solid understanding of MS Office is essential.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager