TRAFFIC Gauteng

Global SMB SaaS Growth & Customer Success Specialist

World Tech Recruiting

Job Description

World Tech Recruiting is seeking a Business Development & Customer Success Specialist (SMB) in Johannesburg. This role supports the sales team and manages long-term client relationships in a B2B SaaS environment focused on mining and construction.

The successful candidate will progressively take ownership of SMB deals, requiring 4-7 years in relevant operations. International travel is expected, and comfortable communication across global time zones is essential.

Join a growing company offering performance-based compensation and the chance to work on a proven platform.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager