TRAFFIC
Western Cape
Complaints Investigator - Customer Care & Compliance
Digital Outsource Services
Job Description
Digital Outsource Services in Cape Town seeks a motivated candidate for the Customer Care - Complaints Team role, ideal for those with a passion for resolving issues and maintaining high standards of customer service.
The successful candidate will handle customer complaints effectively, ensuring compliance with industry standards while collaborating with various departments. If you have strong communication skills and a background in customer service, we'd love to hear from you.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
Similar Opportunities
In-Store Sales & Customer Service Champion
Not Specified
View Job
Service Advisor - Tramshed
Mpumalanga
View Job
Customer Experience Specialist & Mentor
Western Cape
View Job
Agent: Client Service DD (FAIS)
Not Specified
View Job
Customer Support Team Lead
Western Cape
View Job
Customer Success Manager
Gauteng
View Job
E-Commerce Customer Support Advocate
Western Cape
View Job
Customer Relations & Order Processing Specialist
Western Cape
View Job
Bilingual Customer Support Pro (English-German) - Remote
Not Specified
View Job
Global SMB SaaS Growth & Customer Success Specialist
Gauteng
View Job