TRAFFIC Not Specified

Bilingual Customer Support Pro (English-German) - Remote

Cognibox

Job Description

A leading contractor management company is seeking a Customer Support Representative fluent in English and German. This remote role requires providing high-quality support to contractors and customers throughout their lifecycle, including onboarding and compliance assistance. Candidates should have a minimum of 2 years of customer support and contact center experience. Proficiency with CRM systems like Salesforce and Microsoft 365 is essential. Occasional travel for team meetings may be necessary.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager