Agent: Client Service DD (FAIS)

Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

• Sales and Target: Actively work leads from Siebel, achieve a strike rate of 70%, responsible for achieving a minimum of six sales per day (number can increase as business requires).
• Customer Experience: Provide service excellence and achieve customer satisfaction.
• Quality of work produced: Maintain and treat client information confidentially.

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience as per the FAIS Act
• Product Specific Training once onboarded
• Class of Business Training
• Continuous Professional Development
• Attest to honesty, integrity, and good standing
• Education: Further Education and Training Certificate (FETC): Business, Commerce, and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.