TRAFFIC Western Cape

Global L&D Trainer for Customer Service & BPO

Boomerang Marketing

Job Description

Boomerang Marketing is looking for a Learning & Development Trainer to design, facilitate, and evaluate training initiatives in Cape Town. The ideal candidate will have BPO experience, excellent communication skills, and a background in coaching or mentorship. Responsibilities include training delivery across various domains, mentoring employees, and ensuring compliance with standards. This role offers a dynamic environment with opportunities for personal and professional growth as well as a competitive salary package.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager