TRAFFIC
Western Cape
Fraud Detection Specialist - Customer Service
Teleperformance
Job Description
Teleperformance is looking for a dedicated professional in Cape Town for fraud detection roles. Responsibilities involve handling inbound and outbound calls regarding credit and debit accounts, monitoring fraud activity, and adhering to company policies. Candidates must have a Matric qualification and at least 12 months of experience. Effective communication and the ability to analyze transactions are essential. Emphasis on a professional customer experience is key.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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