TRAFFIC Western Cape

E Commerce Support Advocate - Shopify & Subscriptions

Keen

Job Description

A customer support company is seeking Customer Support Advocates to assist a fast-growing U.S.-based eCommerce brand. This role, based in Cape Town, requires managing customer inquiries across various channels while maintaining high service standards. Candidates should have 2-4 years in customer support and experience with Shopify or similar platforms. Benefits include competitive base salary, bonuses, and a professional development budget. Opportunities for career growth into specialized roles are available.

About This Role

Career insights for Office Clerks, General positions

Salary Benchmark
$40,480/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Reading Comprehension Speaking Writing Coordination
Common Technologies
Blackboard software Database software Microsoft Access Henry Schein Dentrix Medical condition coding software Medical procedure coding software Billing software Bookkeeping software